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Insurance Customer Service Professional

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Updated Jul 06, 2018
Job Description

About the Job:

Allstate is the largest publicly held personal lines property and casualty insurer in America and the fastest growing carrier in Texas. As part of the agency network, you will be backed by a company who’s been serving satisfied customers for over 80 years. Pogue Insurance Agency is an Owner Agent for Allstate and located in the heart of The Woodlands, one of the fastest growing areas in Texas. This agency is looking for candidates who want to work in a growth-oriented agency with a team of highly motivated individuals.

Responsibilities:

• Establish and manage customer relationships with follow up, as needed
• Work with agency owner to establish and meet customer satisfaction goals
• Business Results – ability to meet individual performance goals
• Client Renewal Reviews and Retention Activities
• Lead Customer Service team by example
• Establish key metrics to assure high performance of service team

Benefits:

• Competitive Salary plus bonus based on team performance
• Paid Vacation and Holidays
• Group Medical Plan offered
• Growth potential/opportunity for advancement within the office

Skills Required

• Previous Insurance-related experience required, Allstate experience a real plus
• Property & Casualty license
• Life & Health license (required within 6 months)
• 2+ year professional related work experience (Customer Service required)
• Conflict resolution skills and strong verbal and written communication skills
• Intermediate skills on Windows based PC including Microsoft products
• Bilingual (Spanish) a plus
• High School diploma required
• Must be customer focused.

Compensation:

$15-$20/hr (plus incentives)

Job Categories

Job Types(s):   Marketing/Advertising/PR, Administrative / Clerical, Sales, Customer Service

Industry(s):   Insurance

Employment Type:   Employee - Full Time

Job Location(s):   The Woodlands

Contact Information

Allstate - Pogue Insurance Agency

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