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Director of Sales and Marketing - Homewood Suites by Hilton

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Posted Jul 11, 2018
Job Description

The SALES MANAGER will generate group business in designated market segment and maximize revenue profitability using proactive sales activities in accordance with established hotel brand standards.
• This is an advanced level position designed to lead a sales office and front desk towards solicitation of new and maintaining existing extended stay, transient, group and meeting room business.
• Director of Sales is responsible for all sales/marketing tasks as well as some financial and administrative reporting.
• Improve hotel visibility by conducting outside sales calls/blitzes, attending trade shows and market segment related events
• Always setting and representing highest quality of service to our clients. Educating staff on these same principles.
• Develop new business through obtaining accounts from competition, exploring further opportunities within existing accounts (account saturation). Responsible for uncovering potential new leads of business in the market.
• Establish and maintain close relationships with Competitive set , being aware of market conditions, and receive market referrals.
• Works closely with General Manager , Revenue Analyst and front desk to ensure selling strategies are understood and adhered to. This in turn maximizes hotels financial performance.
• Ensure Operational and Sales focused guidelines are adhered to.
• Greet in house guest on a regular basis – including Breakfast , Social hour and front desk to ensure clients’ needs are being achieved.
• Complete Weekly sales reports and submit those to the General Manager.
• Design and deliver marketing promotions and campaigns involving direct mail, social media, ads, etc.
• Establish and develop new LNR accounts
• Ability to develop a marketing plan and adhere to deadlines. Establishment of setting goals and determining action steps to achieve those goals.
• Maintain an active list of accounts to ensure continuous relationship development and sustainability
• Develop and execute monthly focused and aggressive action plans. Also having the ability to prepare and interpret month end reports.
• As in industry standard it is an expectation for a Director of Sales to achieve a hotel’s fair market share. Ability to interpret STAR data is a plus.
• Communicate with internal business partners on upcoming group needs, VIP clients, meeting functions
• Maintain and secure repeat business through client satisfaction and loyalty.
• Maintain knowledge of industry and trends in market, particularly amongst competitor set.
• Maintains regular attendance and is consistently on time.
• Maintains high standards of professional demeanor.
• Meet or exceed established monthly, quarterly and annual targeted sales goals and profit margins

• Performs any other duties as requested by supervisor DESIRED
• Complete all required training as designed by Hilton, this includes e-curriculum within the required timeframe as mandated by Hilton. Attend any brand required training or webinars as suggested by General Manager.
• Embrace in the culture and attitude of Hilton’s Extended Stay programs – participating in all required action steps and programs.
• COMPETENCIES, WORK SKILLS, AND KNOWLEDGE
• Ability to follow corporate and hotel brand standards
• Community Activities and mandated Hilton community programs are important.
• Seek out new assignments and assumes additional duties when necessary
• Takes ownership of all work performed and communicated.
• Performs work with little or no supervision; works independently
• Organizes resources, performs tasks, and coordinates with other functions to most effectively and efficiently perform work responsibilities and accomplish objectives on a timely basis.
• Manages assignments and responsibilities effectively
• Responsible for being trained and knowledgeable on hotel’s emergency procedures.
• Ensure that the Meeting Space and events are well communicated with staff and willing to take ownership of client needs/requests.

• Requirements:
• 2 years of direct hotel sales experience required. Hilton experience would be a plus. Ability to interpret and perform basic computer functions. Experience with SalesPro and Hilton OnQ is preferred

Skills Required

Director of Sales and Marketing at Homewood Suites By Hilton Spring/The Woodlands
Award Winning Hotel

Job Categories

Job Types(s):   Marketing/Advertising/PR, Sales

Industry(s):   Hotel / Resort

Employment Type:   Employee - Full Time

Job Location(s):   The Woodlands, Spring, Oak Ridge / Shenandoah

Contact Information

Phone:  832-823-7500

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