The Tachus Advantage
What are the benefits of signing up for Tachus? Here are some things you can count on from our service.
Our Blazing-Fast Fiber Internet
Our service is a 100% Fiber Internet connection with speeds up to 1 Gbps. Fiber will always have more benefits than a cable-based network. It’s not only faster than other networks, but future-proof—meaning once you get it, you’ll likely never need to replace it with anything else.
Our Fiber speeds are also symmetrical and offer fast download and upload speeds. This will make it easier for you to videocall your friends, family, and coworkers without interruptions.
And what’s more—Tachus provides a fiber-to-the-home service, so your home will have its own direct connection to our 100% Fiber network that doesn’t slow down during peak usage hours. Do you ever experience slowed speeds at 5 PM or during weekends? Tachus customers don’t.
Fiber alone is already more reliable than copper networks. It’s more resistant to outside interference, temperature changes, and moisture. Durability is another advantage Fiber has over copper cable infrastructure; copper's average lifecycle is five years, while Fiber can last decades without needing repairs.
In addition to Fiber’s own reliability, Tachus makes sure customers get the most dependable service possible. Our network is redundant, which will enable you to stay connected using multiple alternative routes. This means if a Fiber line is cut, you’ll still have Internet service through a different path while it’s being repaired.
Tachus has natural gas-powered standby generators at each of its cabinet locations. If commercial power is lost during harsh weather conditions, your service will remain uninterrupted so long as your modem and router have power.
Local Customer Service
Easily the most frustrating thing about dealing with Internet providers is the customer service. How often do you deal with long wait times or machines when calling your Internet service provider? This is especially frustrating when your price goes up with no explanation and you can’t get ahold of anyone to find out why.
Tachus was founded with an emphasis on customer service. Every employee you’ll ever interact with, including the ones in our call center, are all residents of Greater Houston and report in-person to our office in The Woodlands.
Another customer service advantage Tachus brings to the table is our simple and transparent billing. On any given month you’re receiving service, your bill’s total will be the plan rate that we quote you. If your plan costs $65 according to our website, that’s exactly what your bill will read. You’ll never see any additional charges like sales tax, overage charges, or equipment fees.
Our pricing is also lifetime and has no annual contracts, so you’ll never have to worry about your price going up or about being charged a penalty if you need to cancel service.
If blazing-fast Fiber Internet, unmatched reliability, local customer service, and transparent billing all sound like things you want in your Internet service, see if we’re available in your area! If we’re not there yet, learn how you can bring us into your neighborhood sooner. We’d love to hear from you and get to know your community!