Apply for Bilingual Shipping & Customer Service Associate

We're looking for a reliable, friendly, and bilingual (English & Spanish) team member to join our fast-paced shipping and retail store. You'll assist customers with shipping, packaging, mailbox rentals, and basic administrative tasks, ensuring excellent service and smooth store operations.

Responsibilities:

• Assist customers with packing, shipping (UPS, USPS, FedEx, DHL, etc.), and tracking packages
• Process payments, returns, and retail transactions
• Offer custom packaging solutions and printing services
• Maintain cleanliness and organization of the front counter and workstations
• Translate or assist Spanish-speaking customers when needed
• Handle mailbox rentals and customer mail pickup
• Support inventory, supply restocking, and basic store upkeep
• Answer phone calls and respond to customer inquiries professionally
• Work schedule requires working Saturdays and holidays


Why Work With Us?

• Positive, supportive work environment
• Growth opportunities for dependable team members
• Training provided — we’ll teach you everything you need to know!

To Apply:
Send your resume to info@gotoboxit.com or apply in person at 395 sawdust rd, the woodlands tx, 77380 (Box It).

• Bilingual – fluent in English and Spanish (required)
• High school diploma or equivalent
• Customer service or retail experience preferred
• Basic computer and POS system knowledge
• Friendly, outgoing, and professional demeanor
• Able to lift up to 40 lbs and stand for long periods
• Reliable, punctual, and able to work in a team environment