Big Frog Custom T-Shirts & More of The Woodlands, located in the west area of The Woodlands, TX, is a family owned & operated franchise. It is an innovative retail concept in custom designed t-shirts for anyone and everyone. We specialize in giving our customers the best product possible by providing them with a superior customer experience. We are part of the community, working with businesses, schools, non-profits and individuals, creating custom, personalized garment (T-shirts, polos, sweatshirts, tote bags, and more!) with a variety of different decorating techniques to choose from.
We are looking for people who have a customer focus—our staff work hard to make sure that all of our customers are happy, whether they want one shirt or 10000 shirts. Since we help design many of our customers' shirts, to work here, you must be comfortable working with at least one of the following graphics programs: Photoshop, Adobe Illustrator or CorelDraw.
Our store is small, and all of us work together. You will be expected to:
* Being able to connect with customers: by guiding them to produce a quick (15 minutes) artwork & printing/decorating their garment that will make them happy (the a-ha moment!).
* Manage and monitor daily retail operations per system procedures
* Maintain a clean and neat retail environment including but not limited to vacuuming, cleaning, folding garment & dressing mannequins.
* Manage customer transactions end-to-end, which includes generating quotations and invoices, generating artwork, printing orders, and fulfilling orders on-time and per customer specifications.
* Enthusiastically greeting customers and managing customer correspondence such as phone, email, and in-store interaction, including social media.
* Manage incoming inventory, which includes unpacking boxes, checking packing slips, folding, and stocking shelves (you must be able to lift 40 pounds).
Our ideal candidate is someone who:
* Has good communication skills and a strong work ethics
* Likes talking with people and working out their ideas.
* Is comfortable working in CorelDraw, Photoshop, or Illustrator
* Has worked in a retail environment for at least one year.
* Is dependable and drama free
* Is available to work some weekends and some holidays
Big Frog is a FUN, casual place to work, but we take our commitment to creating excellent customer service seriously. If you think you would be a good fit with Big Frog, please continue with this online application!
Everybody has something to say, so why not say it on a BIG FROG t-shirt!
* An outgoing and friendly personality (a 'people person')
* Experience in a retail environment
* Basic knowledge of graphics software, e.g. CorelDraw, Photoshop, or Illustrator
* Good written and verbal communication skills
* Strong work ethics
* Dependable and drama free
* Willing and able to work some weekends and some holidays
* Art portfolio preferred but not required
$11.00 – $13.00 per hour
Employment Type: Employee - Full Time