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Host / Hostess Needed for Fine Dining Italian Restaurant

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Updated Nov 20, 2021
Job Description

o Promote, work, and act in a manner consistent with the mission of the company.

o Warmly and graciously greet all guests and seat them at tables or in waiting areas.

o Open the front door for guests entering or leaving the restaurant when possible.

o Provide guests with menus and inform them of their server’s name upon seating.

o Record guest names and the number of people in party and provide guests with estimated waiting time when immediate seating is limited.

o Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

o Call out name and number of party when tables become available.

o Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

o Answer telephone calls and respond to inquiries or transfer calls.

o Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly, and customers' concerns are addressed.

o Inspect dining and serving areas to ensure cleanliness and proper setup.

o Inform guests of establishment specialties and features.

o Receive and record guests' dining reservations.

o Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

o Direct guests to waiting areas such as lounges.

o Relay messages to servers and bussers as needed.

o Thank guests as they leave and invite them to return.

o Attend all scheduled employee meetings and offers suggestions for improvement.

o Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.

o Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Compensation:

range $11-$13 per hour

Job Categories

Job Types(s):   Restaurant / Food Service, Customer Service

Industry(s):   Restaurant / Food Service

Employment Type:   Employee - Full Time, Employee - Part Time

Job Location(s):   The Woodlands

Contact Information

Via Emilia Italian Restaurant

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