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Front Desk / Receptionist

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Updated Nov 27, 2023
Job Description

Position: Front Desk / Reception

Environment: Primary Care / Internal Medicine

Hours: Mon-Fri 7:30am - 5:00pm -OR- Sat-Sun 8:00am - 7:00pm

Salary: $15 - $20 per hour, depending on experience and education

Benefits: Medical Insurance

Overview: Welcome patients and visitors into the clinic in a friendly, welcoming, professional manner. Answer incoming calls, schedule office visits, maintain patient records, and coordinate patient activities.

Skills Required

Greet patients a warm, friendly, outgoing, and professional demeanor.
Answer phones and return messages relating to appointment scheduling and other patient questions.
Prepare reports needed for optimizing physician workflow.
Enter and update patient information in an electronic health record system.
Accept cash and process credit card payments and keep detailed records of payment transactions.
Apply patient payments to outstanding product or service charges.
Maintain a clean and organized waiting room environment.
Recognize and help patients in distress by responding to potential emergencies.
Understand HIPAA guidelines and maintain patient privacy at all times.
Avoid social media and online shopping during business hours.
Be honest, reliable, on-time, professional, and respectful to others.


Hourly: $14 - $18 (DOE)

Job Categories

Job Types(s):   Administrative / Clerical, Healthcare / Nursing, Receptionist

Industry(s):   Healthcare

Employment Type:   Employee - Full Time

Job Location(s):   The Woodlands, Oak Ridge / Shenandoah

Contact Information

Woodlands Diagnostic Clinic

Phone:  281-863-9554

Fax:  281-651-4818

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