Ratings of The Woodlands Plumbing & Air

This is our first review of any kind, but we felt strongly about the work of Phil Musial (owner) and Brian Jones and wanted to provide some feedback. We have used TWH&A at both houses we have owned in The Woodlands, but this is the first new system we have needed.

When providing the estimate Brian was very detailed in terms of how they do installs, why they do certain things, and what they believe in as it relates to obtaining peak performance from a system. Phil also provided some thoughts on improving the upstairs performance during the summer months, which was not cost prohibitive. I found their ideas practical and the entire process was very collaborative. I did receive four other quotes locally, but only one other company elected to come out to inspect the home. Regarding price, in terms of equipment and project scope, the TWH&A was the most competitive and their approach was certainly the most professional. We also have two other neighbors that had installs from them and their comments were simply “you will not be disappointed”.

The day of the install, they arrived 5 minutes early with a team of people ready to work and everyone knowing exactly what they were supposed to be doing. Brian was there for the first hour of so to be sure everything got kicked off correctly and returned both at mid-day and at the end to walk us through the new system and features. Overall the process went very smooth and our attic was cleaner after they left than before they started. We always try and support local Woodlands companies every chance we get. Given this experience plus all of our prior experiences with TWH&A, we wanted to provide this review because they are really nice people, who work extremely hard, and do a great job.