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The Facial Refinery is seeking a highly dependable, organized, and detail-oriented individual to join our fun, tight-knit, and hardworking team. This position combines front desk operations, marketing support, and basic clinical assisting.

We are offering a unique opportunity to work in the growing field of aesthetic medicine alongside a team that takes pride in its work and maintains high expectations for professionalism, accountability, and patient care.

Responsibilities:

-Front Desk & Administrative Support-
Greet patients and manage check-in and checkout.
Manage scheduling, phone calls, texts, emails, and patient communications.
Assist with patient follow-ups, rebooking, and administrative tasks.
Maintain accurate patient records and an organized front desk.

-Marketing Support-
Prepare and distribute monthly marketing emails and promotions.
Assist with patient outreach, retention initiatives, and marketing campaigns.
Maintain patient contact lists and marketing databases.
Assist with promotional events and other marketing activities.

-Clinical Support-
Prepare, clean, and maintain treatment rooms.
Assist providers with patient intake, photography, and treatment preparation.
Maintain clinical supplies and assist with inventory management.
Perform additional clinical support tasks as trained and permitted.

The Ideal Candidate:
We are looking for someone who takes initiative, maintains high standards, and consistently follows through on responsibilities. The ideal candidate maintains a polished and professional appearance, is self-motivated, resourceful, and capable of identifying and addressing needs without constant direction.

This position requires flexibility, a strong work ethic, and a willingness to contribute wherever needed.


Previous medical spa, administrative, or medical assisting experience preferred.

How to Apply:
Serious applicants only. Please email your résumé and/or a brief cover letter, along with an explanation of your interest in the position, to info@thefacialrefinery.com


Qualifications:
Exceptional organizational skills and attention to detail.
Excellent communication and customer service skills.
Ability to multitask, prioritize, and work efficiently.
Strong initiative, time management, and problem-solving skills.
Dependable, punctual, and accountable.
Ability to work independently with minimal supervision.
Comfortable learning new software and adapting to changing priorities.

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