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POSITION SUMMARY
The CAC Case Manager is responsible for providing comprehensive case management to assist residents with housing, utilities, clothing, food, supportive services, and other life necessities. The CAC Case Manager will work with specific clients who require assistance that will allow them to move towards self-sufficiency and or out of a financial crisis situation. The Case Manager will office at CAC & other satellite offices to better serve rural communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
• Provide one on one case management services to clients through CAC & satellite offices.
• Provide individualized case management for clients in outlying areas of Montgomery County.
• Proactively identify and implement solutions for clients
• Promote and manage client accountability
• Leverage and foster relationships with Community partners to maintain a productive and equally beneficial relationship.
• Manage data entry and outcome reporting for clients as needed.
• Provide & or assist with reporting to funders, staff, Board of Directors and more as needed.
• Promote and coordinate Life Skills classes, CAC events and other special programs with Community partners as needed.
• Assist with & attend outreach events as needed.
• Assist and support Director of Programs.
• Perform other duties as assigned.


Bachelor’s degree preferred, or minimum of 2 years’ experience required in Human and social services, with a strong focus on individual needs. Experience with financial crisis intervention preferred.
• Bilingual in English & Spanish preferred
• Working knowledge of Microsoft Office Suite and HMIS or other database software preferred.
• Strong interpersonal and writing skills.
• Self-motivated; Willing to take initiative
• Excellent communicator
• Disciplined in time management
• Strong organizational skills
• Maintain client dignity and confidentiality
• Must have reliable transportation
• Possess the skills to work with and motivate staff, board members and other volunteers.
• Have the desire to get out of the office and build external relationships.
• Be organized and exhibit “follow through” on tasks and goals.
• Display a positive attitude, show concern for people and community, demonstrate presence, self-confidence, common sense and good listening ability.

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