Apply for Front Desk Receptionist

Job Summary
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service while managing appointments and supporting salon operations. This role requires strong communication skills, a keen eye for detail, and the ability to multitask in a fast-paced environment.

Responsibilities

Greet clients warmly upon arrival and assist with check-in procedures
Manage appointment scheduling and confirmations using POS systems
Handle phone inquiries with professionalism and excellent phone etiquette
Upsell salon services and products to enhance customer experience
Conduct product demonstrations and provide information on retail items
Maintain an organized reception area, including merchandising and stocking supplies
Process transactions accurately, including cash handling and cashiering duties
Assist in supervising junior staff members when necessary
Ensure a clean and welcoming environment for all clients

Qualifications

Previous experience in customer service or retail sales is preferred
Familiarity with POS systems and basic math skills for cash handling
Strong communication skills, both verbal and written
Ability to perform merchandising tasks effectively
Experience in upselling products or services is a plus
Bilingual candidates are encouraged to apply for enhanced client interaction
Join our dynamic team where your skills will contribute to creating a positive atmosphere for our clients while enhancing their salon experience!