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Apply for Full Time Guest Services Agent - Night Audit (Overnight Shift) 11pm-7am
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Must have a Great Attitude and Great Customer Service skills is a MUST!
Must Have a Great Attitude and Customer Service Skills! Flexibility is very important