Full Time Guest Services Agent - Night Audit (Overnight Shift) 11pm-7am

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Job Description

Responsibilities

Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Must have a Great Attitude and Great Customer Service skills is a MUST!

Skills Required

Must Have a Great Attitude and Customer Service Skills! Flexibility is very important

Compensation:

12.00-14.00 / Hr

Job Categories

Job Types(s): Customer Service

Industry(s): Hotel / Resort

Employment Type: Employee - Full Time

Job Location(s): The Woodlands, Conroe / Lake Conroe, Houston Metro, Spring, Oak Ridge / Shenandoah

Contact Information

Hilton Hotels / Homewood Suites / Spring and The Woodlands

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