Five Ways to Help People Living with Dementia Thrive

HOUSTON, TX - Organized by the Alzheimer’s Society, Dementia Week encourages everyone to take action by starting a conversation with someone living with dementia they know; whether it’s calling a relative with dementia or visiting a neighbor.

There are also services available to help people living with dementia maintain as much independence as possible and live a healthy and productive lifestyle, like Envoy America. Envoy America offers door-through-door service where the Driver Companions not only drive, but also provide assistance and companionship at all points along the journey, from pushing a grocery cart, to running errands, to escorting clients to and from medical appointments and more.

Envoy America Driver Companions are specifically trained to work with people living with dementia to ensure that they can receive safe and reliable service. There are specific behaviors and activities that Envoy America instructs their Driver Companions to look out for that can be helpful to the general public as well:

1. Repetition – It is likely you will encounter repetitive questions or stories. If this happens, simply answer the question (or story) like it was the first time it was asked. Give a brief and clear answer, and then try to change the subject.

2. Argumentative - When frustrated, confused or overwhelmed, the person is likely to become irritable and want to argue. Don’t argue back, instead, accept that the person think they are right and do not correct them. Apologize that they became upset and try to kindly change the topic.

3. Anxiety or agitation – These characteristics can present themselves if the person is experiencing fatigue or confusion. Acknowledge their anxiety and provide gentle reassurances. Ask questions to prevent possible anxiety from surfacing, such as asking if they need to use the restroom, if they are thirsty or hungry, etc.

4. Lack of recognition of people and/or places – Don’t take it personally if the person with dementia doesn’t remember you or forgets who you are. At the same time, reassure the person that they are safe and taken care of.

5. Delusions or paranoia – If you encounter a person with dementia telling stories that aren’t true, accept that this is their current reality and go along with what they are saying. Listen to the emotion first and acknowledge how they are feeling and try to provide pleasant distractors.

Envoy America is the proud recipient of the Dementia Society of America prestigious Dementia SMART Award, recognizing service providers that can help enrich the lives of people living with dementia. For more information or to schedule a ride, visit envoyamerica.com.