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Local PR Founder and Former Tv Host to Launch 'Customer Service Mastery' at the Woodlands Barnes & Noble
From live Television to Mastering the Art of Professional Communication
THE WOODLANDS, TX — Local entrepreneur and communication strategist Melissa Sipes, MBA, M.A is bringing her global media expertise to the North Houston business community. On May 19, 2026 Sipes will host a public book launch and professional masterclass at the Barnes & Noble in The Woodlands Mall.
The event marks the release of her highly anticipated workbook, 'Customer Service Mastery: A Workbook to Master Customer Service and Enhance Your Career.' Drawing on over 15 years of experience in workforce development and her background as a television and radio host, Sipes founded GT Elevate PR to help individuals and brands master the art of professional presence. During the event, she will lead a live session on the 'De-Escalation Blueprint,' a specialized framework designed to help professionals manage high-pressure customer interactions with poise and authority.
'In today’s market, excellence in service is the ultimate competitive advantage,' says Sipes. 'Whether you are a small business owner or a corporate leader in The Woodlands, these tools are designed to transform how you communicate and grow your career.'
Event Highlights:
Live Masterclass: Learn the 'De-Escalation Blueprint' for difficult conversations.
Author Q&A: Insights into the intersection of PR, Media, and Customer Service.
Book Signing: Personalized copies of Customer Service Mastery will be available.
Event Details:
When: May 19, 2026 at 6:00- 9:00 pm
Where: Barnes & Noble, 1201 Lake Woodlands Dr, The Woodlands, TX 77380
Cost: free, but a ticket my be reserved here https://events.ticketleap.com/tickets/bnthewoodlands/melissa-sipes-customer-service-mastery
Customer Service Master Book Signing & Seminar
The event marks the release of her highly anticipated workbook, 'Customer Service Mastery: A Workbook to Master Customer Service and Enhance Your Career.' Drawing on over 15 years of experience in workforce development and her background as a television and radio host, Sipes founded GT Elevate PR to help individuals and brands master the art of professional presence. During the event, she will lead a live session on the 'De-Escalation Blueprint,' a specialized framework designed to help professionals manage high-pressure customer interactions with poise and authority.
'In today’s market, excellence in service is the ultimate competitive advantage,' says Sipes. 'Whether you are a small business owner or a corporate leader in The Woodlands, these tools are designed to transform how you communicate and grow your career.'
Event Highlights:
Live Masterclass: Learn the 'De-Escalation Blueprint' for difficult conversations.
Author Q&A: Insights into the intersection of PR, Media, and Customer Service.
Book Signing: Personalized copies of Customer Service Mastery will be available.
Event Details:
When: May 19, 2026 at 6:00- 9:00 pm
Where: Barnes & Noble, 1201 Lake Woodlands Dr, The Woodlands, TX 77380
Cost: free, but a ticket my be reserved here https://events.ticketleap.com/tickets/bnthewoodlands/melissa-sipes-customer-service-mastery
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