ElucidCX

ElucidCX is a customer experience (CX) consultancy passionate about helping brands build stronger relationships with their customers through conversation-led insight and AI-powered analysis. We take voice of the customer conversations and use our proprietary software to provide sentiment scores, important keywords, predictive trends, and sentiment shifts. Our mission: to bridge the gap between what companies think they know and what customers actually feel, leading to smarter strategy and world-class CX.

ElucidCX is a customer experience (CX) consultancy passionate about helping brands build stronger relationships with their customers through conversation-led insight and AI-powered analysis. We take voice of the customer conversations and use our proprietary software to provide sentiment scores, important keywords, predictive trends, and sentiment shifts. Our mission: to bridge the gap between what companies think they know and what customers actually feel, leading to smarter strategy and world-class CX.