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Front Desk Team Member
Job description:
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Must have a Great Attitude and Great Customer Service skills is a MUST!
Work Remotely
No
Job Type: Part-time
Benefits:
Employee discount
Education:
High school or equivalent (Preferred)
Work Location: In person
Hotel Experience or Customer Service Experience Requested
Bilingual is a Plus
Full-time employment may be available depending on experience and performance
$12.00 - $14.00
Job Types(s): Administrative / Clerical, Customer Service
Industry(s): Hotel / Resort
Employment Type: Employee - Full Time, Employee - Part Time
Job Location(s): The Woodlands, Conroe / Lake Conroe, Tomball / Magnolia, Spring, Oak Ridge / Shenandoah
Homewood Suites by Hilton Spring/The Woodlands
Phone: 832-823-7500
