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Bilingual Receptionist- Pt

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Position Description:

The receptionist plays a vital role for the organization, ensuring a welcoming place as the point of entry for all visitors to Interfaith. The receptionist will assist in the daily office functions, including reception, customer service and information and referral services for Interfaith Central Office. This role reports to the Director of Programs and Services.

Responsibilities:
• Greet and assist customers to ensure excellent customer service
• Maintain and provide current information and resources to community
• Direct incoming phone calls and visitors to proper person/department
• Assist with Medical Equipment Program
• Maintain supplies in designated storage closets for easy access
• Schedule Family Service appointments for special programs
• Intake of in kind contributions and issue donation receipts
• Intake financial donations for submission to finance
• Track and report phone calls, visitors and community service volunteers monthly
• Maintain postage meter/outgoing mail and distribute incoming mail
• Assist other departments with administrative work as time permits
• Assist with Interfaith Disaster Recovery Efforts
• Other duties as assigned
Knowledge, Skills and Abilities:
• Strong organizational, customer service and interpersonal skills
• Computer proficiency, specifically Microsoft Office Suite
• Ability to manage multiple tasks.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Physical Demands: prolonged sitting, standing, talking, hearing and reaching
• Visual Demands: reading and prolonged computer usage
• Mental and Emotional Demands: stress, time pressures and critical thinking

The employee may occasionally be required to lift and/or move up to 40 pounds.

Qualifications (Required):
• Fluent in both English and Spanish
• Associate’s Degree
• Two (2) years relevant experience
• Must reside within 15 miles of 77381 zip code due to mandatory disaster relief
Preferred:
• Experience working with and leading a diverse group of people to achieve a common goal

18.00/hr