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Call Center Receptionist

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Basic Duties: answer and screen incoming calls, schedule appointments or route calls appropriately, follow-up with online appointment requests, confirm appointments and update schedule for both centers.

This candidate:
- is fluent in English (and Spanish).
- ability to communicate clearly and concisely between languages and contrasting situations quickly.
- remains calm and composed when handling a high volume of calls from clients and is able to route all other calls accordingly.
- ability to create a connection with our clients over the phone with warmth and compassion.
- has a strong work ethic and time management skills.