POSITION : Sales Associate – Hand Me Up Shop
REPORTS TO: Sales Supervisor
COMPENSATION: $15 hourly / Part-time

RESPONSIBILITIES
As a Sales Associate for the Interfaith Hand Me Up Shop (HMUS) resale store, your position is vital to delivering an outstanding customer service experience. The Sales Associate is part of a sales team and works with volunteers as part of that team, supporting a customer centric, fun, engaging and collaborative shopping experience by always demonstrating outstanding customer service and selling skills. The Sales Associate helps keep the selling floor stocked with proper assortment and ready for daily business, while maintaining the selling floor and fitting rooms by keeping a clean, neat and ready to shop environment for all HMUS visitors.

Interfaith of The Woodlands is dedicated to building a more loving and caring community through service. The work you will do at the Hand Me Up Shop helps fund and sustain Interfaith’s programs and services in The Woodlands and the surrounding area. In support of this mission, employees also participate in disaster recovery efforts as needed, such as assisting with emergency response operations.

PRIMARY DUTIES
• Provide excellent customer service to customers, clients, and donors, greeting, listening and asking questions to determine customer’s needs, then give options and advice on meeting those needs
• Ensure that fitting rooms are ready for customers by promptly clearing our merchandise and returning it to the proper area of the sales floor
• Support Interfaith in creating a positive working environment for staff, volunteers and customers by demonstrating a professional attitude with sincerity and enthusiasm reflecting Interfaith’s mission
• Maintaining sales floor presentations, including basic housekeeping and restocking areas as needed
• Follow directive for daily plan with management and staff required to operate and maintain the Hand Me Up Shop inventory
• Cashier – handling of cash and credit sales, assist Sales Supervisor as needed – opening and closing registers
• Assist Family Services’ clients with clothing voucher redemption
• Assist with customer phone call inquiries
• Regular, dependable attendance and punctuality
• Assist in Interfaith disaster recovery efforts
• Other duties as assigned
Knowledge, Skills and Abilities:
• Strong organizational skills and attention to details
• Ability to multitask
• Ability to work independently and on collaborative projects
• Basic knowledge of computers and Microsoft Office Suite
• Effective written and verbal skills, ability to interpret instructional documents, such as reports and procedure manuals, daily task lists, etc.
• Basic math functions such as addition, subtraction, multiplication and division. Ability to understand key metrics including sales pricing guidelines.
• Must have good time management and possess a strong sense of urgency

Work Location:
In person

Work Hours:
Flexible with scheduling and available to work retail hours, which may include day, weekends, and/or holidays, based on department and store/organization needs.

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
• Physical demands: Moving, reaching and standing for at least two consecutive hours. May occasionally involve stooping, kneeling, crouching, and climbing ladders.
• Visual demands: close vision, color vision, depth perception, and ability to adjust focus.
Must be able to lift at least 25 lbs..

Qualifications:
• Must reside within 15 miles of 77381 zip code
• High school education level
• Must be legally authorized to work in the United States. This employer participates in E-Verify
• Employment is contingent upon successful completion of background check, employment verification, and drug screening

Preferred:
• Customer service experience
• Furniture retail and/or moving experience
• Experience with diverse populations and nonprofits

$15.00/hr

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