Title: Bilingual Program Coordinator
Location: Interfaith Central Office
Job Type: Full-Time, In-Person *this role cannot be performed remotely*
Compensation: Based on Experience
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Position Description:
Function as Intake Specialist; interview, evaluate, and document needs of families and individuals applying for assistance through Interfaith Crisis Assistance Programs.

Responsibilities:
• Screen clients for needs and eligibility
• Schedule appointments and make appropriate social services referrals
• Interview and evaluate clients and determine qualified assistance available
• Process checks and invoices and document assistance given
• Data entry into Client Track database
• Maintain filing procedures of client files
• Oversee the Kits 4 Kids school supplies program
• Assist in Interfaith disaster recovery efforts
• Other duties as assigned

Qualifications (Required):
• Fluent in both English and Spanish
• Must be legally authorized to work in the United States. This employer participates in E-Verify.
• Employment is contingent upon successful completion of background check, employment verification, drug screening and Motor Vehicle Record check.

Preferred:
• Bachelor’s degree
• Two (2) years of social services/nonprofit experience
• Experience working with and leading a diverse group of people to achieve a common goal
• Reside within 15 miles of 77381 zip code due to mandatory disaster relief

Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

• Physical Demands: standing, walking, stooping, reaching, kneeling, crouching, crawling, climbing, lifting, talking, hearing and prolonged sitting
• Visual Demands: reading and extensive computer usage
• Mental and Emotional Demands: stress, time pressures and critical thinking

The employee may occasionally be required to lift and/or move up to 40 pounds.

Travel Requirements
Occasional local travel. Must have a valid Class C Texas Driver’s License and comply with Interfaith’s Safe Driving Policy and Company Driving policy.

Additional Requirements
Ability to accommodate occasional weekends or evenings throughout the year.

Benefits
• Medical, Dental and Vision Insurance
• Basic and Voluntary Life + AD&D
• Voluntary Short & Long Term Disability
• Employee Assistance Program
• 403(b) Retirement Plan with corporate matching up to 5%; requires one (1) year of employment
• Paid Time Off
• Bereavement and Jury/Court Duty Pay
• Paid holidays
• Mileage Reimbursement
• Work with enthusiastic team members who have a passion for service!

Knowledge, Skills and Abilities:
• Strong organizational, customer service and interpersonal skills
• Computer proficiency
• Ability to manage multiple tasks.

Based on experience

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