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Front Desk/Client Relations Coordinator

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Updated Apr 05, 2024
Job Description

Front Desk/Client Relations Coordinator
We are looking for a flexible, warm, and welcoming person to be the first face to greet our children and their families as they enter the clinic.

This person must:
 Genuinely care children and families
 Be comfortable working in a fast-paced, ever changing environment
 Have good Problem Solving Abilities
 Have the ability to Multi-Task
 Have good Communication Skills-both written and verbal
 Be able to handle difficult situations without stressing out
 Not be intimidated by and able to use complex computer systems


Job requirements and duties include (but are not limited to):
? Use of a complex EMR (electronic medical records) system
? Scheduling clients using the EMR system
? Developing and managing client charts and records
? Requesting and monitoring scripts and insurance approvals
? Directly calling clients and other service providers
? Purchasing clinic supplies
? Collecting and entering of payments
? Maintaining an orderly waiting room
? Acting as a client satisfaction liaison
? Tracking no-shows and handle attendance issues

Additional Duties and Responsibilities:

? Maintain excellent caregiver communication and relationships
? Follow up with client and/or caregivers following evaluation to ensure understanding of attendance and
Financial policies via phone conversation or in person
? Maintain the physical capacity to engage with others throughout a workday
? Be willing to participate in both clinic and community events (such as: parent education
workshops, resource fairs, parent support groups, future walks, expos, conferences, etc.)
? Report stats, submit session charges in an efficient manner
? Contribute to content for mass emails, blog/social media posts as appropriate
? Assist with clinic maintenance, as needed
? Participate in quarterly and annual reviews with thoughtful reflection and forward thinking
towards goals for the next quarter and/or year

To Apply:
Enter your contact information and upload a copy of your cover letter and resume.

Skills Required

Front Desk/Client Relations Coordinator
We are looking for a flexible, warm, and welcoming person to be the first face to greet our children and their families as they enter the clinic.

This person must:
 Genuinely care children and families
 Be comfortable working in a fast-paced, ever changing environment
 Have good Problem Solving Abilities
 Have the ability to Multi-Task
 Have good Communication Skills-both written and verbal
 Be able to handle difficult situations without stressing out
 Not be intimidated by and able to use complex computer systems


Job requirements and duties include (but are not limited to):
 Use of a complex EMR (electronic medical records) system
 Scheduling clients using the EMR system
 Developing and managing client charts and records
 Requesting and monitoring scripts and insurance approvals
 Directly calling clients and other service providers
 Purchasing clinic supplies
 Collecting and entering of payments
 Maintaining an orderly waiting room
 Acting as a client satisfaction liaison
 Tracking no-shows and handle attendance issues

Additional Duties and Responsibilities:

 Maintain excellent caregiver communication and relationships
 Follow up with client and/or caregivers following evaluation to ensure understanding of attendance and
Financial policies via phone conversation or in person
 Maintain the physical capacity to engage with others throughout a workday
 Be willing to participate in both clinic and community events (such as: parent education
workshops, resource fairs, parent support groups, future walks, expos, conferences, etc.)
 Report stats, submit session charges in an efficient manner
 Contribute to content for mass emails, blog/social media posts as appropriate
 Assist with clinic maintenance, as needed
 Participate in quarterly and annual reviews with thoughtful reflection and forward thinking
towards goals for the next quarter and/or year

To Apply:
Enter your contact information and upload a copy of your cover letter and resume.

Compensation:

Commensurate with Experience

Job Categories

Job Types(s):   Administrative / Clerical, Receptionist

Industry(s):   Healthcare

Employment Type:   Employee - Full Time

Job Location(s):   The Woodlands, Conroe / Lake Conroe, Spring, Oak Ridge / Shenandoah

Contact Information

Ability & Beyond Pediatric Therapy

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