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Part Time Guest Services Agent- Front Desk - No Set Schedule
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Must have a Great Attitude and Great Customer Service skills is a MUST!
Flexibility and Willingness to work is very important with a Positive attitude
11.00 - 13.00 /hr
Job Types(s): Customer Service
Industry(s): Hotel / Resort
Employment Type: Employee - Part Time
Job Location(s): The Woodlands, Conroe / Lake Conroe, North Harris County, Spring, Oak Ridge / Shenandoah
Hilton Hotels / Homewood Suites / Spring and The Woodlands