COVID-19 Update | MRI Coming Soon

THE WOODLANDS, TX - America’s ER + Urgent Care is known for its capabilities, convenience and customer service.

COVID-19 has certainly been a disruption in all of our lives but we are prepared to provide safe and thoughtful care for you and your family.

Upon arriving at our facility:

FOR PATIENTS WHO THINK THEY HAVE SYMPTOMS OF COVID-19:

1. If you think you may have symptoms of COVID-19 please stop at the front entrance or remain in your car and call our facility. There are large stop signs located outside of the facility with instructions and our phone number on them. You may also find our number on our website www.americaser.com

2. Let us know on the phone if you may have symptoms of COVID-19 and proceed back to your car if you are not already there. Waiting in your car is for your protection as well as our staff and other patients in the facility who are there for other troubles such as falls, strep throat, kidney stones, etc.

3. A staff member will bring a mask to your car and get your phone number so that we may call you when ready. Once called, please proceed into the lobby where our friendly staff will start the screening process by taking your vitals and information.

FOR PATIENTS WHO SHOW NO SYMPTOMS OF COVID-19:

1. Proceed into the lobby where you will be greeted by our friendly staff who will take your vitals.

2. Once your vitals are taken and you are cleared, please proceed to the front desk where our registrars will further assist you.

This process may take a bit longer than normal, resulting in longer wait times. Be assured our staff will do their best to make this process as fast as possible. The safety of you, our staff and the public is our utmost responsibility.

Our facility is open 24/7 for all emergency and urgent care needs. Although COVID-19 is growing in our community we must stay committed to helping all patients. Our staff is here to answer your questions and will make the process as simple as possible.

Thank you for your patience and understanding.