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Genie recalls garage door openers due to fire hazard

By: U.S. Consumer Product Safety Commission
| Published 02/25/2014

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WASHINGTON, D.C. -- The U.S. Consumer Product Safety Commission is recalling Genie garage door openers due to fire hazard effective February 25, 2014, Recall Number: 14-114.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.



Recall Summary



Name of Product: Garage door openers



Hazard: The control board can overheat, posing a fire hazard.



Remedy: Repair



Consumer Contact: Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at Genie Company and click on “Recall Information” for more information.



Recall Details



Units: About 10,000 in the U.S. and 8,000 in Canada



Description: This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. “Genie” and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers (click here for chart).



Incidents/Injuries: Genie has received four reports of the control board overheating. No injuries have been reported.



Remedy: Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.



Sold at: Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.



Manufacturer: GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio



Manufactured in: United States

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