Memorial Hermann Implements Additional Precautions to Protect Patients, Workforce and Community, effective Tuesday, March 17

By: Memorial Hermann
| Published 03/17/2020

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THE WOODLANDS, TX -- Memorial Hermann Health System is further modifying its visitor policy by reducing the number of visitors per patient, limiting visitation hours and implementing workforce screening, effective Tuesday, March 17 until further notice. These new, additional precautionary measures are to further protect the health of our patients, workforce and the community, and prevent the potential spread of Coronavirus Disease 2019 (COVID-19).

The new modifications to the Visitor Policy for acute-care and rehabilitation hospitals and Convenient Care Centers:

Visitation hours are now 9 a.m. to 5 p.m. daily.
Visitation will be limited to one adult (18 years or older) visitors per patient, per day.
All visitors, including vendors and contractors, will continue to be screened at designated entry points, including the Emergency Center.

For patients in isolation or patients under investigation, visitation will continue to be limited to one adult (18 years or older) per patient, per day. These visitors will be required to wear personal protective equipment and will not be permitted to visit common areas within the facility.

Limited exceptions will be made for palliative care, supportive care, hospice, NICU, pediatrics and labor and delivery.

The brief screening process includes a temperature check and questionnaire. Individuals cleared through the screening process will receive a color-coded wristband which must be worn throughout their hospital visit. Visitors who are sick or do not meet screening criteria will not be allowed to enter the facility.

Additional modifications are being implemented to other Memorial Hermann locations:

Memorial Hermann Long-Term Skilled Nursing Facility will no longer allow visitors, per CDC recommendations.
Memorial Hermann Medical Group clinics will limit visitors to one guardian per pediatric patient or one companion per patient with a disability. If you are driving a family member their doctor’s visit, we ask you to please wait for them in your car will no longer accept walk-in patients. Patients are encouraged to call their physician’s office ahead of time to book an appointment and tell the office what symptoms you are experiencing. All visitors, including vendors and contractors, will be screened before entering the clinic
Memorial Hermann Urgent Care’s remain open at this time. Visitors will be limited to one guardian per pediatric patient or one companion per patient with a disability. If you are driving a family member to their urgent care visit, we ask you to please wait for them in your car. All patients and visitors will be screened for COVID-19 upon entering our facility. Patients are encouraged to call ahead if they are experiencing flu-like symptoms. All visitors, including vendors and contractors will be screened before entering the clinic.
In addition, Memorial Hermann will implement health screenings for employees, physicians and other workforce members across all facilities. This screening will include a questionnaire and daily temperature readings before entering any Memorial Hermann facility.

If you have any questions or concerns related to the screening or visitor policy, you are encouraged to call the facility you will be visiting prior to arriving.

For a complete list of Memorial Hermann locations and facilities, visit http://www.memorialhermann.org/locations/.

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